U.S. Certified Passports Terms and Conditions
THIS AGREEMENT is between you, the user of this Site, and
U.S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com and as such the use of this Site represents an unequivocal understanding and acceptance without modification of these
. You also agree to use this website in accordance with and subject to these Terms and Conditions. The Terms and Conditions as set out here-in-after
constitute the entire agreement between you the website end user,
U.S. Certified Passports, Inc., uscertifedpassportsonline.com and USCPonline.com
, a State of Florida Corporation. If you do not accept these Terms or have any questions regarding such Terms and Conditions we ask that you please contact
us before accessing or using any page within this website. Otherwise as such, use of this site will constitute your consent which will be binding by these
Terms and Conditions.
As we proceed you hereby authorize U.S. Certified Passports, Inc., uscertifedpassportsonline.com and USCPonline.com to submit any and all of your passport
applications to the Department of State U.S. Passport Agency and to accept delivery of said passport on your behalf under the provisions of the Privacy Act
of 1974 (Public Law 93-579), no information may be released from U.S. Government files without the prior written consent of the individual in question.
Therefore, an employee of the U.S. Department of State cannot discuss the details of your passport application with the courier (U.S. Certified Passports,
Inc.) without your permission. As such, you will agree to this mandated condition by signing a Letter of Authorization provided to you by U. S. Certified
Passports, Inc. via the use of this site uscertifiedpassportsonline.com and or USCPonline.com.
We ask that you please understand that your acceptance of these Terms and Conditions will signify that you understand and agree to the following: U. S.
Certified Passports, Inc. will act as your passport agent in limited capacity for the purpose of submission and procurement of your Passport
application(s). U. S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com will not in any way shape or form be held responsible
for any delay or loss of any document(s) by any party or parties not directly associated with us or under our control, including, but not limited to, all
delivery services with or without tracking systems, all travel agents and or their agencies, Consulates, Embassies and any Passport Offices who at any
given time may have been involved in the handling of these documents.
WARNING: All Non-refundable tickets, tour scheduling, hotel, or any other reservation should not be purchased until all passports are secured and in
. U. S. Certified Passports, Inc., uscertifedpassportsonline.com and USCPonline.com will not in any way be held liable to you or any other member of your
traveling party in the event that the services provided are not suitable for your particular purpose, i.e. travel plans even if U. S. Certified Passports,
Inc., uscertifiedpassportsonline.com and USCPonline.com is aware and or notified of such purpose.
We strongly urge that prior to placing an order with us you review these Terms and Conditions and that they are acceptable to you. By submitting your order
to U. S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com you unconditionally accept and agree to the Terms
and Conditions below, including but not limited to that (We) U. S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com are not liable for any action or lack thereof by any
government authority. As such U. S. Certified Passports Inc., uscertifiedpassportsonline.com and USCPonline.com is liable to these limited
yet fair Terms and Conditions set forth below.
THE DEPARTMENT OF STATE U. S. PASSPORT APPOINTMENT SYSTEM
The U.S. Passport Agency has a set daily limit for Passport Applications. In order to better manage our customers’ needs and provide
assistance against the limited availability, U. S Certified Passports, Inc. will use an appointment system. All Passport
Service Appointment requests are scheduled in the order in which they are received. .
EMERGENCY PASSPORT REQUIRED SUBMISSION TIME:
Your passport application and all accompanying material must be in our office NO LATER THAN 8:30AM EST and it will be available for
completion of service (with no guarantees implied) AFTER 6PM EST.
Upon receiving your completed order and documents U. S. Certified Passports, Inc. will then reserve a position for you on our passport processing control
sheet manifest. As such, should you wish to cancel within 24 hours or if applicable the next business day of placing your order and you have not been
logged onto our control manifest, you may request a refund of your purchase subject to a non-refundable $75.00 cancellation fee. If you cancel anytime
after the initial 24hour period, you will be held responsible for the entire amount of your expediting fee. Additionally, a refund will only be issued
after a successfully charged transaction has occurred.
OUR COMPLETE SATISFACTION GAURANTEE: We at U. S. Certified Passports, Inc.
stand behind our service and as such will refund our service fees on a pro rata basis. The basis for which a pro rata refund may apply pertains to the
following: If there is a mistake made on our part or if in good faith you are not satisfied with our service. REFUNDS OF SERVICE FEES WILL NOT AND DOES
NOT INCLUDE ANY APPLICABLE GOVERNMENT FEES. THEIR FEES ARE ABSOLUTELY NON-REFUNDABLE. WE ASK THAT YOU SUBMIT YOUR CONCERNS IN WRITING DETAILING THE
SERVICE FAILURE. U. S. CERTIFIED PASSPORTS, INC. WILL THEN REVIEW YOUR COMPLAINT. U. S. CERTIFIED PASSPORTS, INC. RESERVES THE RIGHT TO REFUSE ISSUING
A REFUND TO ANYONE AND FOR ANY REASON.
Please be advised that when applicable you must allow 4 – 6 weeks for the processing of said refund to be completed and another 2 – 4 weeks to be received
U. S. Certified Passports, Inc.,
acts only in the capacity of an expediting agent. The Department of State officials and U.S. Passport Office agents make all final determination as to when
and how fast a passport will be issued. U. S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com are not in any way shape or form
responsible for the actions and or inactions of The Department of State and the U.S. Passport Agency. The U.S. Passport Agency reserves the right to
prioritize the processing according to the departure date provided by all applicants. They also reserve the right to bring notice that required additional
paperwork may be needed, or they may also at any given time and for any reason request that an applicant appear in person. The aforementioned does not
happen very often, but we ask that you please be aware that on occasion delays can occur and that these delays are strictly out of our control. You also
agree to and understand that U. S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com will not be held responsible for these
delays and as such any delays in your travel arrangements and or any additional costs that may be imposed due to these associated delays.
All Processing times quoted for the handling of U. S. Passport Applications by U. S. Certified Passports, Inc., uscertifiedpassportsonline.com and
USCPonline.com are estimations based on our professional expertise and knowledge that the U. S. Passport Agency is usually very reliable in adhering to
their documented time schedules unless there happens to be extenuating circumstances that arise from an unforeseen mishap or event. The U. S. Passport
Agency in most cases is pretty reliable with the times stated by them which are not guaranteed. Additionally, U. S. Certified Passports, Inc.,
uscertifiedpassportsonline.com and USCPonline.com shall not be held responsible for any slower or faster processing times.
The services offered by U. S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com requires that pre-payment services be made to
initiate the processing of all applications. All government fees are non-refundable once service processing has begun. In the case where a passport
application has been canceled or rejected, the government service fee will still be non refundable. Once you have received your passport and a mistake
occurred due to our mismanagement i.e. name, address and date of birth we ask that you please notify us within 3 business days after receipt of your
passport in order for the necessary correction request to be fulfilled. All testimony displayed on the website are the unbiased opinions of people who have
used our services. We absorb no responsibility for these opinions and as such you may or may not rely solely on these opinions as to what you should expect
from U. S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com.
THE NO LIABILITY AND LIABILITY LIMITATIONS CLAUSE:
THE EXTENT OF U. S. CERTIFIED PASSPORTS, INC., USCERTIFIEDPASSPORTSONLINE.COM AND USCPONLINE.COM’S LIABILITY IN ALL CASES IS STRICTLY LIMITED TO, AND
SHALL NOT BE LIABLE BEYOND, THE FOLLOWING, REGARDLESS OF CIRCUMSTANCES. ADDITIONALLY THE TERM “WE” SHALL HERE-IN-AFTER REFERTO: U.S. CERTIFIED
PASSPORTS, INC. USCERTIFIEDPASSPORTSONLINE.COM AND USCPONLINE.COM RESPECTIVELY.
ANY AND ALL USE OF THIS WEBSITE BY YOU IS AT YOUR OWN RISK. YOU ASSUME COMPLETE RESPONSIBILITY FOR ALL RISK OR LOSS RESULTING FROM YOUR DOWNLOADING AND OR
USE OF ANY RELIANCE ON ANY INFORMATION, PRODUCTS, SERVICES OR MATERIALS PROVIDED TO YOU ON THIS WEBSITE, OR ANY OTHER INFORMATION OBTAINED FROM YOUR USE OF
THIS WEBSITE. YOU AGREE THAT WE AND ANY PROVIDERS OF TELECOMMUNICATIONS AND NETWORK SERVICES TO OUR WEBSITE WILL NOT BE HELD LIABLE FOR DAMAGES ARISING
AFTER YOUR USE OR INABILITY TO USE THIS WEBSITE AND AS SUCH YOU HEREBY WAIVE ANY AND ALL CLAIMS WITH RESPECT TO THE AFOREMENTIONED WHETHER BASED ON
CONTRACT, STATEMENT OF LAW OR ANY OTHER GROUNDS.
THIS WEBSITE PROVIDESAVAILABILITY TO ALL USERS IN AN"AS IS" CAPACITY. THERE ARE NO REPRESENTATIONS, WARRANTIES OR UNDERTAKINGS THAT IMPLIES THAT THIS
WEBSITE AND OR SERVER WHICH MAKES THIS WEBSITE AVAILABLE, WILL BE FREE FROM DEFECTS, INCLUDING, BUT NOT LIMITED TO VIRUSES OR OTHER HARMFUL ELEMENTS.
ADDITIONALLY, WE ACCEPT NO LIABILITY FOR ANY INFECTION BY COMPUTER VIRUS, BUG, TAMPERING, UNAUTHORIZED ACCESS, INTERVENTION, ALTERATION OF USE, FRAUD,
THEFT, TECHNICAL FAILURE, ERROR, OMISSION, INTERRUPTION, DELETION, DEFECT, DELAY, OR ANY OTHER EVENT OR OCCURRENCE BEYOND OUR CONTROL, WHICH CORRUPTS OR
AFFECTS THE ADMINISTRATION, SECURITY, FAIRNESS AND THE INTEGRITY OR PROPER CONDUCT OF ANY ASPECT OF THIS WEBSITE. TO THE GREATEST EXTENT PERMITTED BY
APPLICABLE LAW, ALL REPRESENTATIONS, WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE ARE HEREBY EXCLUDED. THIS SHALL INCLUDE
WITHOUT LIMITATION REPRESENTATIONS, WARRANTIES OR UNDERTAKINGS ABOUT ANY OF THE SERVICES, INFORMATION AND OR MATERIALS ON THIS WEBSITE, INCLUDING WITHOUT
LIMITATION, THEIR ACCURACIES, COMPLETEDNESS AND ANY OF THEIR MERCHANTABILITY, QUALITY AND OR FITNESS FOR A PARTICULAR PURPOSE.
UNLAWFUL OR PROHIBITED USE:
As a condition for use of this website, you agree to not use any of aspect of this website whether intentionally or unintentionally for any purpose that is
unlawful or prohibited by these Terms.
AGE REQUIREMENTAND RESPONSIBILITY FOR USE:
You hereby confirm that you are of sufficient legal age (at least 18 years of age) to use this website and to create binding legal obligations. Any
liability you may incur as a result of your use of this website, you also understand that you will be held financially liable. Additionally, any and all
usage of this website by you and those using your log-in information assigns financial responsibility to you.
LINKS TO THIRD PARTY SITES
This website may contain hyperlinks to other websites which are operated by parties not affiliated with U. S. Certified Passports, Inc.,
uscertifiedpassportsonline.com and USCPonline.com. These links or hyperlinks as they are more commonly referred to are provided for your convenience as a
point of reference only. We are not in control of these websites and we are not responsible for the content presented or contained on these sites. The
inclusion of hyperlinks on our website to any other website does not in any way shape or form imply any endorsement for the material contained on said
websites. Additionally, U. S. Certified Passports, Inc., uscertiedpassportsonline.com and USCPonline.com does not claim to have any association with their
operators, nor do we endorse any belief that these third party sites are the only or most appropriate source of information that you may desire.
PASSPORT ORDER PROCESSING CONDITIONS
The following conditions apply to orders of obtaining U. S. Passport services made by you through this website.
When placing an order, you shall pay a non-refundable U. S. Government processing fee. You agree that your credit card(s) will be billed and or
check(s)/money order(s) will be deposited immediately. Also please understand that while our fees are all-inclusive you agree to pay all applicable taxes
and return shipping charges relating to the purchase of any passport, or other products and or services. Requirements and fees related to the processing of
passports are subject to change without notice. Changes may include, but are not limited to, processing procedures, application forms and documentation and
as such U. S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com are not responsible for these changes and or for any loss or
delay relating to said changes.
The Department of State’s U.S. Passport Agency will be the ones to issue your travel documents (U.S. Passport) according to the information provided by you
on your Passport application, documentation, and processing time level of payment. U.S. Government officials may at their discretion request additional
documentation from you at any given time within this process. They may also decline issuance of your passport application at any given time and do so
without disclosing the reason for such decline. The U.S. Government may also refuse to issue a refund of any associated fees.
U.S. Certified Passports, Inc.
use FEDEX, UPS and USPS for all its shipping needs unless otherwise instructed by you and as such we are subject to the conditions set forth by the
aforementioned companies. U.S. Certified Passports, Inc. will not be held responsible for any damage or loss of documents
that may occur while in your possession or in transit. U.S. Certified Passports, Inc. strongly urges our clients to use a shipping service
that provides tracking of their packages in real-time while in transit. We are not responsible for any delays, failures
or mistakes made by any shipping company. This includes but not limited to having the inability to deliver, deliver on time, track, locate and protect any
and all packages. U.S. Certified Passports, Inc. will not and cannot warrant any claims or guarantees made by any shipping company as to
the quality of their service, delivery being made in a timely fashion, availability of service, and all other claims.
U.S. Certified Passports, Inc., uscertifedpassportsonline.com and USCPonline.com
reserves the right to decline processing of documents for any reason, including but not limited to incomplete documentation, errors made in documentation,
insufficient processing time, or unusual circumstances. You also understand that you are paying additional fees to U.S. Certified Passports Inc. and that
all Department of State Government fees are also to be paid by you. These fees are for the issuance of a U.S. Passport. We will assist you throughout the
entire passport expediting process. We are able to do this by you authorizing U.S. Certified Passports, Inc. to be your passport courier of record and
liaison. U.S. Certified Passports, Inc. does not issue or claim to issue any U.S. Passport or any other travel documentation. Furthermore, you understand
that with all expedited passport services a travel itinerary is required by you to submit to the U.S. Passport Agency. If however you are unable to provide
any travel itinerary then you must provide a letter stating the exact date and time that you are traveling in order for The Department of State to be able
to accept your application for expedited service.
We will refund our service fees (only) if there is a mistake made on our part OR if you are not completely satisfied with any of our services. All
Government processing fees are non-refundable regardless of any circumventing circumstances. Additionally, you must provide us a detailed written
letter describing the service failure. We reserve the right to decline issuance of a refund to anyone and for any reason. When applicable all refunds
will be issued in the exact form the original payment was received. PLEASE NOTE THAT YOU MUST ALLOW A MINIMUM OF 6-8 WEEKS FOR YOUR REFUND TO BE
PROCESSED AND RECEIVED BY YOU.
We do not
accept responsibility for cancellations by you regardless of the circumstances. If however, you wish to cancel a particular service before any of your
passport(s) and or passport supporting documents are received in house (our office) by U.S. Certified Passports, Inc., uscertifiedpassportsonline.com and
USCPonline.com you may do so with the understanding that a $25 administrative cancellation fee will apply. You will then receive a refund of the remaining
portion of any fees paid for this particular service and for return shipping (if it was in fact prepaid) less the $25 administrative cancellation fee.
However we do ask you to please note that courier fees and or shipping charges or any portion thereof will not be refunded after the documents have been
received by us and the application process becomes underway.
Upon cancellation of your order by you prior to our office receiving any of your documents your online order will be cancelled and your credit card will be
charged a $25 administrative cancellation fee. If we do not receive your documents within 14 business days after your online order has been placed our
automated system will generate an order cancellation ticket at which time your order will be cancelled. We will attempt to reach you a total of three (3)
times to alert you of the pending cancellation. If after attempting to reach you a total of three (3) times and there is not any additional communication
channels established a $25 administration cancellation fee will also apply. If however you wish to continue with your order after the administrative
cancellation fee is assessed you may call us to notify us of your intent, mail us your necessary paperwork and we will re-open your online order and apply
the $25 administrative cancellation fee towards the final total price of your bill. Additionally, U.S. Certified Passports, Inc.,
uscertifiedpassportsonline.com and USCPonline.com will not accept any liability for loss, additional expenses or any other claim whatsoever due to changes
in accommodation and or any other travel services/arrangements, sickness, weather, strikes, acts of God or any other causes beyond the scope of any
anyone’s control. All such losses, additional expenses and or claims shall be the responsibility of you the client.
CREDIT CARD AND OR DEBIT CARD TRANSACTION LIABILITY
U.S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com
make every reasonable effort to ensure that all credit card and debit card transactions are safe and secure. HOWEVER, should there be any unauthorized
charges appearing on your credit card and or debit card statement for any card used on this website at any given time during which or after which you place
your order, conduct any part of your order and or transaction, disclose your credit card or debit card detail on the website, U.S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com shall not be held liable and or responsible for any
reason, shape or form with respect to any loss or damage whatsoever suffered by you arising from or through any use and or connection of this website. All
transactions and or disclosures are subject only to any statutory rights that you may have.
All information, including but not limited to, content, illustrative graphics, all text, sounds, images, buttons (including placement), trademarks, service
marks, trade names and or logos contained in this website are protected by all copyright and trademark infringement laws as well as all applicable Domestic
and or International intellectual property laws. U.S. Certified Passports, Inc, uscertifiedpassportsonline.com and USCPonline.com shall retain all right, title, interest and intellectual property rights to all associated material. You may not copy, modify, distribute,
transmit, display, perform, reproduce, publish, license, create any files or assimilations thereof, work, transfer, sell any material, sell any
information, software, products and or services obtained or contained either from or on this website. These Terms and Conditions shall be protected by
implication or by any license and or right under any copyright, trademark, or any other intellectual property or proprietary interest of U.S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com. Any persons hereby found in breach of any part of the
aforementioned provisions shall be prosecuted to the fullest extent of the law.
You hereby agree that U.S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com are not to be
held liable in any way, shape or form, including but not limited to their subsidiaries, affiliates, managers, employees, members, officers, agents and or
partners. You also agree that you declare them to be harmless from any loss, liability, claim or demand, including attorney's fees, made by any third party
due to or arising from your use of this website or its services.
WAIVER CLAUSE FOR TERMS AND CONDITIONS ENFORCEMENT
If for any reason U. S. Certified Passports, Inc., uscertifiedpassportsonline.com and USCPonline.com demonstrates at any given time a
failure to enforce any one or more of these Terms of the Terms and Conditions stipulations shall not be in any way shape or form a waiver of them or a
waiver of any of the rights prescribed to them.
TERMS AND CONDITIONS MODIFICATIONS
As a professional Corporation governed by the laws of these United States of America U.S. Certified Passports Inc. and
its subsidiaries uscertifiedpassportsonline.com and USCPonline.com
reserves the right to change these Terms and Conditions including and not limited to the content of this website for any reason without notice and or
without liability to you, as well as any other user or third party who wishes to use this website. Additionally, the reservation of this right shall not
affect the current Terms and Conditions which are accepted by you upon making a legitimate reservation and or purchase using this website in any capacity.
As such it is highly recommended that you check these Terms and Conditions each and every time you access this website for any updates and or changes that
may take effect.
If any part of these Terms is determined to be invalid or unenforceable, including but not limited to the warranty disclaimers and liability limitations
set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the
intent of the original provision and the remainder of these Terms and Conditions shall continue in effect.
The Terms and Conditions as stated above constitute an agreement between you, U.S. Certified Passports Inc., uscertifiedpassportsonline.com and USCPonline.com with respect to this website. A printed version of these
Terms and Conditions and of any notice provided thereof in electronic form concerning this website and or its services shall be admissible in judicial and
or administrative court respectively. The admission of said Terms and Conditions and or website content shall be afforded the same liberty and subject to
the same conditions with respect to other business documents and or records originally generated and maintained in printed form.
While U.S. Certified Passports Inc., uscertifiedpassportsonline.com and USCPonline.com cannot, does not and will not monitor the conduct
of its users offsite and offline, it is incumbent upon you to understand that you are in violation of these Terms and Conditions should you use any
information obtained from this website to harass, abuse, harm, impersonate and or represent other persons, in order to target, contact, market, advertise
to, advertise on behalf of, solicit or sell to any user, person or persons without their prior written consent.
Copyright © 2014-2015, U. S. Certified Passports, Inc.